Cross-Cultural Management

We Help You Navigate Different Cultures


Business Etiquette

It's not about rules: it's about respect!TM

Our Mission

To enable our clients to be the best that they can be, by providing leadership training and advisory services on business etiquette, cross-cultural management and personal image, delivered on a foundation of self-respect and respect for others.

Our vision

To help our clients create a world in which professional relationships are not only desirable and profitable, but respectful and kind.

As a speaker and a consultant, Viviane provides insights which guide business leaders into identifying challenges and best practices and elevating their staff's behaviors to the level of efficiency and appropriateness desirable by their clientele. In so doing, she delivers real and sustainable added value.

David BurrillOBE, Chairman and CEO, Burrill Green

Viviane is a knowledgeable and seasoned professional, whose expertise expands beyond the concepts of Business Etiquette and Intercultural Management, and incorporates leadership philosophies and productivity goals into her consulting practice.

Ellen MeinhartInternational Trade Manager, Virginia Economic Development Partnership (VEDP)

Our Values


We believe in treating everyone with dignity and providing them with honest, unbiased advice and feedback.


We believe in “walking the walk” – with over 20 years of international experience, we are intimately familiar with the challenges of overcoming preconceived notions, first impressions, cultural differences, and adjusting to unfamiliar environments.


We believe that the only thing more rewarding than witnessing improvement in our clients is seeing them enjoy the process – having fun is a requirement.


We believe that if something is worth doing, it is worth doing well.


We believe in living by a principle of self-respect, via ongoing personal improvement, and showing respect for others by listening and learning about their backgrounds, beliefs and values.